1. Acceptance of Terms
By creating an account or using Fiddox services, you agree to these Terms of Service. If you do not agree, do not use the service.
2. Eligibility
You must be legally permitted to use digital payment services in your jurisdiction and provide accurate information during registration.
3. Account Responsibilities
You must keep your credentials secure, provide correct account and transaction details, report unauthorized access, and use the service lawfully.
4. Service Description
Fiddox provides game top-up services, digital package purchases, order tracking, and wallet-based operations for eligible accounts. Availability may vary by region, game, provider, and payment method.
5. Orders and Payments
Orders are created using package details, player IDs, and selected payment methods. Payment confirmation times may vary, and failed or pending payments may require another attempt or support review.
6. Pricing and Currency
Displayed prices may include currency conversion or provider-specific charges. Final payable amounts are shown at checkout, and pricing may change before order confirmation.
7. Delivery and Refunds
Most deliveries are automated, though some orders may require manual review or provider-side completion time. Delivered orders are generally non-refundable, while failed or duplicate charges are reviewed case by case.
8. Prohibited Use
You may not use stolen identities, abuse promotions, exploit vulnerabilities, reverse engineer the service, or engage in unlawful or deceptive activity.
9. Suspension and Liability
Fiddox may suspend or terminate access for security, fraud, abuse, or legal compliance reasons. Services are provided as available, and liability is limited to the extent permitted by law.
10. Changes and Contact
We may update these Terms periodically. For questions about these Terms, payments, or disputes, contact Fiddox Support through official support channels.
Questions about this document?
Contact Fiddox support for help with policies, privacy, or account requests.